Frequently Asked Questions
Find answers to common questions about our carbon frames, custom services, warranty, and more.
What is your terms of payment?
For small orders, we accept PayPal, bank transfer, or Western Union.
For bulk orders, a 30% deposit by T/T (bank transfer) is required.
What is the shipping time?
Delivery time depends on the shipping method you choose. Normally, it takes 10–15 days to reach you.
If you are in urgent need, we can ship via DHL or FedEx, which only takes 4 days.
For bulk orders, we usually ship by sea, which takes 25–40 days. If you prefer faster delivery, we can also arrange air shipping, though the freight cost will be higher.
Need More Help?
Our customer service team is ready to assist you with any questions about our products and services.